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FAQ'S
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Frequently Asked
Questions
What are the standard sizes of mattresses?
Mattresses come in five standard sizes: Twin (38"x75"), Full (53"x75"), Queen (60"x80"), Eastern King (76"x80") and California King (72"x84"). All dimensions may vary by +/- 1/2 inch.

Will you take away my old mattress?
Beds America is one of the few mattress companies in the valley that has a special recycling program designed to help those in need while protecting our landfills from being cluttered with more mattresses. When you buy a mattress from Beds America, we offer to recycle your mattress free of charge. When your new mattress is delivered, we will pick up your old mattress and deliver it to a local charity.

What if I am not happy with my choice of mattress once I get it home?
The associates at Beds America are specially trained to help you select the mattress that is just right for you. Once you have your new mattress home, our comfort guarantee allows you 30 nights to decide if your mattress is perfect for you. We ask that you spend a minimum of 30 nights on the new mattress as an adjustment period, since your body may have been accustomed to the lumps and sags of your old mattress. Within the 30 day time frame, if you still feel that your new mattress is too firm, too soft and can't sleep, please contact us. Beds America will gladly allow you a one-time exchange for a mattress of equal or greater value for a 25% re-stock & re-delivery fee. Our comfort guarantee will not apply if your merchandise is found to be dirty, stained, damaged or abused. Sorry, no refunds.

What if I see the same mattress for less elsewhere?
Beds America is commited to offering you the best value for your money. With our Lowest Price Guarantee, we will refund you 5% if notified within 60 days of purchase. This only applies if a competitor's merchandise matches the exact brand, size and style. Comparable merchandise will not qualify for our Lowest Price Guarantee.

Is financing available for my new bed?
YES! Beds America works with American General Services to provide competitive financing for our customers. Buying a mattress set is a major purchase and we want you to be able to purchase the mattress set that best suits your sleep needs. Financing programs are available to qualified applicants. Upon approval, simply bring your approved application number and photo identification to the Beds America location near you. Applying online will save you time and allow you to shop for your new bed knowing your approved credit limit.

Call or visit the Beds America store for complete details. To apply now, click here.

Do I need special sheets for my new mattress?
You will need special sheets if you are purchasing a very thick mattress with a thick pillow top there called Deep pocketed sheets. When selecting sheets, it is also important to keep in mind that your sheets are part of your sleep environment, therefore comfort, thickness and softness should be considered when making your sheet selection.

Do I need to buy a new box spring when buying a new mattress?
The box spring acts as the foundation of the bed. It provides support for the mattress by acting as a shock absorber. These two pieces were designed to compliment each other when working together as a set. Although there are several types of platform beds that do not use a box spring, pairing your new mattress with an old box spring is not recommended.

How often do I need to turn my new bed?
Your new mattress should be turned every week for the first few months and each month thereafter. One time turn it end over end, the next time rotate it clockwise. This pattern will allow you to get the most even wear and extend the life of your mattress. Never use the cord handles to turn the mattress. These handles will not support the weight of the mattress and are likely to pull out. They should be used for final positioning only. Because of their size, it takes at least two people to turn most mattresses. The larger size mattresses can result in damage to the product or injury if you try and turn it by yourself. Ask a friend or family member to help you.

Which is the best brand of mattress to buy?
At Beds America, our trained Sleep associates assist each guest with purchasing the mattress that is best suited for them. We know that each person's sleep habits are unique, therefore by asking key questions, listening carefully and encouraging guests to try out various mattresses, our Sleep associates are able to pair anyone with the mattress that will give the best sleeping experience ever. we carry a large selections of various brands that provide great sleep and values for your needs.

How long will a new mattress last?
While the industry standard is eight to ten years, mattresses should be evaluated regularly for comfort and quality. If you find yourself realizing that the quality of sleep that you are getting is not the same as it was six months earlier, it is time to get a new mattress. Also, as we go through life, our lifestyles and bodies change. Your mattress should always be comfortable to get the best night's sleep possible.

Why do I need a mattress protector pad for my new bed?
Beds America strongly recommends protecting your new mattress purchase with a mattress pad. Not only will it help extend the life of your new mattress, but will maximize the manufacturers warranty. While the mattress pad can be removed and washed, your mattress cannot. Ask your Sleep associates about a mattress pad protection at the time of your purchase.

Will I need new pillows with my new mattress set?
Industry standards recommend that you replace your pillows every 1-2 years. Your mattress and pillows work together to provide you with good postural alignment. When replacing your mattress, you will need to evaluate if your old pillows still provide appropriate support with the new mattress set. A good way to judge this is to lie on the bed in the position you usually sleep in, and have another person see if your spine is in alignment (straight). You need to purchase a pillow that will bring your head and neck into alignment with the rest of your body. At Beds America, we carry a large selection pillow for all budgets

How soon can I get my new mattress?
In most cases, Beds America is able to deliver your new mattress by the next day. This allows you to start getting a better night's sleep as soon as possible. Our quick and Express Delivery service offers you the choice of when you want your new mattress to be delivered, seven days a week. We'll also set up your new mattress and remove the old one, upon your request, at no extra charge.

What is covered by a mattress Manufacture's warranty?
Simply the warranty covers defects in workmanship of the product. with mattress a defect might include a spring through the material of the mattress or body impression of foam over 1 1/2 in the sleeping areas. Note: that any stained or soil in the mattress will void your warranty. all mattresses purchased at Beds America will include a manufacture warranty cards with there requirements of the product (transportation on warranty is not covered by manufacture or Beds America).

Serta ~ King Koil ~ Englander ~ Dormia ~ Restonic ~ Big Tree ~ Simmons Beautyrest ~ ComforPedic Next-Generation Memory Foam ~ Spring Air ~ Europa Mattresses ~ Stress-O-Pedic ~ Natures Rest Latex ~ Latex Mattresses ~ Visco Memory Foam ~ Daybeds ~ Futons ~ Bunk Beds ~ Canopy Beds ~ Adjustable Beds ~ Trundle Beds ~ Rollaway Beds ~ Headboards ~ Footboards ~ Metal Bed Frames ~ Kids' Beds ~ Pillows ~ Dressers ~ Night Stands... Largest Selection of Discount Furniture... Be sure to check out our weekly sales & ask for our Mattress Closeout sales!


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Beds America Proudly Serves The Phoenix Metropolitan Area, Including:
Ahwatukee, Anthem, Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler,
Desert Hills, El Mirage, Fountain Hills, Gilbert, Glendale, Goodyear, Higley, Litchfield Park,
Maricopa, Maryvale, Mesa, Paradise Valley, Peoria, Phoenix, Tempe, Tolleson, Queen Creek,
Scottsdale, Sun City, Surprise, Wickenburg, Youngtown, and Yuma  Arizona


Tempe/Ahwatukee
Chandler/Mesa
Scottsdale
(480) 961-7065
Outlet / Warehouse*
*By Appointment Only
Warner & Hardy (Tempe)
(602) 373-6997
Glendale/Peoria
Sun City/N. Phoenix
(623) 776-8900

HOURS:
Tempe-Chandler-Ahwatukee-Mesa-Scottsdale: Mon - Fri 9am - 7pm, Sat 9am - 6pm, Sun 11am - 5pm

Glendale-Arrowhead: Mon & Tues 10am - 7pm, Wed - Fri 9:30am - 6:30pm, Sat 9am - 6pm, Sun 11am - 5pm

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If you live in the Phoenix Arizona area, Beds America will deliver and set up your new bed
or mattress for you. Our service includes setting up your ne
w bed in your home.
Even if you're not in the Valley, arrangements can be made to get your bed to you.


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Minimum purchase required. 6, 12 & 24 month financing available, OAC


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